IN Conversation with our Former Patients - Mission Smile

“Kindness is a gift that  keeps on giving. “

The kindness of our donors helps us to reach out to children born with cleft. The lockdown put a hold on our  operations as our hospitals were repurposed to be used as COVID-19 wards. Mission Smile used this opportunity  to reach out to our former patients who had received surgeries at our centres.  This  helped us ensure that the  investment made by our donors in changing the lives of cleft-afflicted children had had the desired impact. Here are a few snippets from our conversations.

A  majority of our patients fall in the age group of 0-6 years.  This is the perfect time  for surgery  as it allows the children to develop normal speech patterns.

The surgeries at our centres are provided free of cost to the patient. In  certain circumstances, the patient has had to pay  for extra blood tests which are not factored in in our budget.

Along with  free surgery we also provide transportation, stay, food and discharge medicines.

An overwhelming  61.5%% of our patients are extremely satisfied with the surgery they have received at our centres. There are circumstances  when the patient requires additional surgeries  which have resulted in the  not satisfied reviews.

Therefore, we have asked our patients and their caregivers, if they  require further surgeries. Often, we see that children suffering from cleft  lip also have cleft palate. These surgeries are not performed together and the child will have  to return for additional surgeries.

We further asked our patients if they are  safe during this lockdown and if they are  aware about the Virus and how it spreads. A majority of our patiernts reported that they were aware. For those who were unaware, we proceeded to inform them about the same along Government and WHO guidelines.

This exercise helped us ascertain the impact these  surgeries have caused on the lives of our patients along with giving us an opportunity to reach out to those still in need. While several children  have gained their confidence back and are now living normal lives, there are still more who need your help. Come join us to change lives and spread smiles.

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